Aristocrat Terms and Conditions
These Terms and Conditions govern your use of the Aristocrat platform. Please read them carefully before registering or using any feature on the site. By accessing aristocrat.im, you agree to be bound by these terms.
Last updated: January 2025
1. Acceptance of Terms
By accessing, browsing, or using the Aristocrat platform — whether through a desktop browser, mobile browser, or any other means — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. If you do not accept these terms, you must not use the platform.
These terms apply to all visitors, registered users, and anyone who interacts with any part of the Aristocrat website or services. Continued use of the platform following any update to these terms constitutes acceptance of the revised version. Aristocrat reserves the right to update or modify these terms at any time without prior notice beyond the posting of the updated terms on this page.
2. Eligibility and Age Requirements
Use of the Aristocrat platform is strictly limited to individuals who are at least 18 years of age or the legal gambling age applicable in their jurisdiction, whichever is higher. By registering an account, you confirm that you meet this age requirement.
The platform is intended for use by individuals located in jurisdictions where online gaming is lawful. It is your sole responsibility to determine whether your use of the platform complies with the laws of your location. Aristocrat does not accept liability for any user who accesses the platform from a jurisdiction where such activity is prohibited.
- You must be at least 18 years old to register or place any wager.
- You must not be on any self-exclusion list or otherwise prohibited from gaming.
- Only one account per person is permitted. Duplicate accounts may be closed without notice.
- Registration on behalf of another person is not permitted.
3. Account Creation and Security
To access real-money features on Aristocrat, you are required to create a registered account. You must provide accurate and complete information during registration. Providing false information may result in account suspension or permanent closure.
You are solely responsible for maintaining the confidentiality of your account credentials, including your password. Aristocrat will not be held liable for any loss or damage arising from unauthorized access to your account due to your failure to maintain adequate security. You must notify our support team immediately if you suspect your account has been compromised.
Aristocrat reserves the right to verify your identity at any point. You may be asked to submit supporting documentation to confirm your name, age, address, or payment method. Failure to provide verification documents when requested may result in account restrictions or closure.
4. User Obligations and Platform Usage Rules
All users of the Aristocrat platform are expected to use the service in good faith and in accordance with these terms. The following conduct is strictly prohibited:
- Using automated software, bots, or scripts to interact with the platform.
- Attempting to gain unfair advantages through exploit, manipulation, or collusion.
- Submitting false claims, chargebacks, or fraudulent payment disputes.
- Engaging in money laundering or any activity that violates applicable law.
- Sharing account credentials with third parties or allowing others to use your account.
- Harassing, threatening, or abusing other users or platform staff.
- Accessing the platform using VPN or proxy services to circumvent restrictions.
Violation of any of these rules may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where required by law.
5. Payments, Transactions, and Philippine Peso
All financial transactions on the Aristocrat platform for users in the Philippines are processed in Philippine Peso (₱ / PHP). Deposits and withdrawals are handled through accepted local payment channels including e-wallets and online banking services available to Philippine residents.
Deposits are credited to your account after successful payment confirmation. Withdrawal requests are processed within the timeframes outlined in the platform's support documentation. Aristocrat reserves the right to carry out identity and payment verification checks before processing withdrawals.
Minimum and maximum deposit and withdrawal amounts may apply and may vary depending on the chosen payment method. Aristocrat is not responsible for delays caused by third-party payment processors. Transaction fees, if any, will be disclosed during the payment process. All winnings are subject to applicable terms and may be reviewed before release if unusual activity is detected.
6. Limitation of Liability and Intellectual Property
Limitation of Liability
Aristocrat provides the platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform. To the fullest extent permitted by applicable law, Aristocrat shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the platform.
Gaming involves risk. Aristocrat does not guarantee any particular outcome in any game or sporting event. Participation in gaming activities is entirely at your own risk, and you should only wager amounts you can afford to lose.
Intellectual Property
All content on the Aristocrat platform — including but not limited to text, graphics, logos, software, and page layouts — is the property of Aristocrat or its content licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any platform content without express written permission.
Third-Party Links
The Aristocrat platform may contain references to or information about third-party services. Any such references do not constitute an endorsement. Aristocrat has no control over third-party sites and accepts no responsibility for their content, privacy practices, or terms of use.
7. Account Suspension, Closure, and Governing Law
Account Suspension and Closure
Aristocrat reserves the right to suspend, restrict, or permanently close any account at its discretion, particularly in cases of suspected fraud, breach of these terms, or failure to complete required verification. Where an account is closed due to a breach by the user, any remaining balance may be forfeited depending on the circumstances.
Users may request the closure of their own account at any time by contacting support at [email protected]. Account closure requests related to responsible gaming concerns will be processed with priority. Please refer to our Responsible Gaming page for more details on self-exclusion options.
Changes to These Terms
Aristocrat may amend these Terms and Conditions at any time. Updated terms will be published on this page with a revised date. It is your responsibility to review these terms periodically. Continued use of the platform after changes are posted constitutes your acceptance of the updated terms.
Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising from the use of the Aristocrat platform shall be subject to the exclusive jurisdiction of the relevant legal authorities. If you have questions about these terms, contact us at [email protected].
Questions About These Terms?
If any part of these terms is unclear, our support team is available 24/7. You can also visit our FAQ for quick answers, or log in to manage your account directly.