Aristocrat Privacy Policy

1. What Data Do We Collect?

Aristocrat collects personal data from users during account registration, platform use, and payment transactions. The categories of data we collect include:

• Account information: Your full name, email address, date of birth, and username provided when you register.
• Identity and verification data: Government-issued identification documents submitted for age or identity verification purposes.
• Payment information: Transaction details associated with deposits and withdrawals in Philippine Peso (₱ / PHP), including e-wallet identifiers and bank transfer references. We do not store full card numbers or full banking credentials.
• Device and browser data: IP address, device type, operating system, browser version, screen resolution, and language settings collected automatically when you access the platform.
• Usage data: Pages visited, features accessed, session duration, bet history, game activity, and interaction logs within the platform.
• Communication records: Messages exchanged with our customer support team via live chat or email.
• Cookie data: Session identifiers and preference data stored via cookies and similar tracking technologies as described in Section 3 below.

We collect only the data necessary to operate the platform, verify accounts, process transactions, and comply with applicable legal obligations.

3. Cookies and Tracking Technologies

Aristocrat uses cookies and similar browser-based technologies to ensure the platform functions correctly and to improve the user experience. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies:

• Essential cookies: Required for basic platform functionality, including session management and keeping you logged in during your visit. These cannot be disabled without affecting platform access.
• Functional cookies: Store your preferences such as language settings and remembered account details to improve usability across sessions.
• Analytics cookies: Collect aggregated data about how users navigate the platform — such as pages most visited and session lengths — to help us improve performance. This data is not linked to individual identities.

You can manage cookie preferences through your browser settings. Disabling essential cookies may limit your ability to use certain features of the Aristocrat platform. We do not use cross-site advertising cookies or behavioral tracking for marketing purposes.

5. Your Rights and Minor Protection

What Rights Do You Have Over Your Data?

As a user of the Aristocrat platform in the Philippines, you have the following rights in relation to your personal data:

• Right to access: You may request a summary of the personal data we hold about you.
• Right to correction: If any of your account information is inaccurate or outdated, you may request that it be corrected.
• Right to deletion: You may request the deletion of your personal data, subject to legal retention obligations and any outstanding account matters.
• Right to data portability: Where technically feasible, you may request a copy of your data in a structured, commonly used format.
• Right to withdraw consent: Where data processing is based on consent (such as certain optional cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

Protection of Minors

Aristocrat does not knowingly collect personal data from individuals under 18 years of age. The platform is strictly for adults. If we become aware that a minor has registered an account or submitted personal data, we will take immediate steps to close the account and delete the associated data. If you believe a minor has accessed the platform, please contact us promptly.